Former favourites Tesco, Morrisons, Asda and Sainsbury’s have all slipped down the rankings according to the Customer Experience Excellence survey […]

Emily Hunt, formerly of Edelman Berland, has been appointed head of strategic insights and innovation.

Miina Rafinski has been appointed as director of KeyQuest Health’s first US office in New Jersey.

Insight platform Qualtrics has released Qualtrics Panel Management to help with panel recruitment and administration.

Ipsos recorded revenues of €412.7 million in Q3 2014, a fall of 1.4% compared with the same period last year.

The introduction of more sensors to mainstream products will necessitate new user interfaces like voice, gesture, eye-tracking and neural, according […]