Dutch supplier of online community software opens a London office.

Despite being pushed by the likes of Malcolm Gladwell and Daniel Pink, the concept that performers can reach elite status […]

Two of the seven private equity firms bidding for VNU are reportedly preparing an offer for Experian

Qualtrics has launched an NPS wizard to help companies collect accurate, real-time NPS scores, benchmarks and customer feedback data.

A dramatic rise in mobile video consumption and mobile replacing traditional media are just two of the findings from IDG’s […]

Research shows that the link between customer service and revenue is still overlooked by many UK organisations.