Banks, supermarkets, mobile phone providers and workplaces most trusted to handle personal data, according to new research from loyalty management […]

WPP’s retail and shopper insight agency Kantar Retail has announced an investment in Planorama, a Paris-based image recognition technology company.

Greater amounts of the world’s wealth is being generated by emerging markets as these countries become more educated and more […]

In a more anxious world, friendship lies at the heart of what it means to be a human and is […]

Brands looking to drive loyalty should focus attention on fitting into consumers’ lives and not on persuading them to buy, […]

Behavioural economics has given us a framework to make valuable behavioural interventions, says Crawford Hollingworth of the Behavioural Architects. But […]