Less than half of senior managers focussed on improving customer service
Research shows that the link between customer service and revenue is still overlooked by many UK organisations.
Research shows that the link between customer service and revenue is still overlooked by many UK organisations.
Doug Chavez joins digital marketing technology company from Universal McCann Worldwide.
Latest German office is the company’s eighth global location, across four countries.
Sterling Publishing’s Tarrant will represent Business and Professional Publications, Specialty Publications and Exhibition Members of the Audited Media Association of Australia (AMAA).
Public trust in charities has fallen for the first time since 2011 so they are now the seventh most trusted institution in the UK.
Ford pushes Toyota off the top spot in Interbrand’s fourth annual Best Global Green Brands report.