Emotion proves contagious on Facebook
The social media network’s data science team altered the ‘emotional tone’ of the newsfeed of nearly 700,000 of its users without their knowledge.
The social media network’s data science team altered the ‘emotional tone’ of the newsfeed of nearly 700,000 of its users without their knowledge.
Dutch supplier of online community software opens a London office.
Despite being pushed by the likes of Malcolm Gladwell and Daniel Pink, the concept that performers can reach elite status through 10,000 hours of practice is challenged in a new study.
Two of the seven private equity firms bidding for VNU are reportedly preparing an offer for Experian
Qualtrics has launched an NPS wizard to help companies collect accurate, real-time NPS scores, benchmarks and customer feedback data.
Research shows that the link between customer service and revenue is still overlooked by many UK organisations.