Welcome To Marketing Means

Welcome To Marketing Means

We’re a full-service market research company – one of the most trusted in the industry. Whatever research services you’re looking for, you’ve come to the right place... ...
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Analysis & Interpretation

Analysis & Interpretation

When the data is within reach you need interpretation. Our analysts provide more than description ...
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Brand & Awareness

Brand & Awareness

Do you understand where your customers can add value? ...
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Fieldwork and data collection

Fieldwork and data collection

Want a dedicated team to collect data for your survey? That’s what our in-house researchers and interviewers do every day... ...
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Opinion Research

Opinion Research

Do you understand the political and demographic forces at play in the ever changing environment of public opinion.... ...
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Customer Satisfaction Surveys

Customer Satisfaction Surveys

The most valuable customer satisfaction surveys are the least intrusive. Find out how we ensure maximum customer response ...
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Employee Wellbeing

Employee Wellbeing

Happy, loyal employees are your greatest asset. How happy are your people? Find out through our employee surveys. ...
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Latest

Latest News

Rethinking class identity in research

Researchers must play a part in finding a shared language around class and exploring what it means in todays world, says Theresa Jones

Qualitative research in a time of cultural flux

In December last year, when my colleague Jo and I gave a lecture on qualitative research to students at the University of Amsterdam, I was struck by two things First, the quiet relief I felt seeing the subject given thoughtful […]

Back at The Old Goods Shed office

Marketing Means – back in the office Since September 2020, we’ve been working back at our usual office at The Old Goods Shed in Ashburton, on a rota basis that sees at least one member of staff in at all times.  We […]

We are working from home

Marketing Means – Home-working As of 24th March 2020 and until further notice, all Marketing Means staff will be working from home in line with UK Government requirements.   During this period, we will be able to answer calls made to […]

New Entertainment Venue in Exeter – survey live

Marketing Means is currently conducting  Exeter survey fieldwork for Exeter City Council‘s New Entertainment Venue consultation. In 2017 Exeter City Council, and its partners in the New Entertainment Venue Advisory Group (NEVAG), commissioned a study from Fourth Street on the need […]

Planning Service survey for South Downs National Park Authority

Planning: Measuring the satisfaction of South Downs NPA’s customers Marketing Means are delighted to have been commissioned to help South Downs National Park Authority to provide the best possible service to its customers who use planning services in the South […]

Methods

Focus Groups

Focus Groups

Start the debate Focus groups are an excellent way to get people to debate their thoughts, feelings and beliefs. By providing a relaxed space in which to talk openly, the conversation can flow, and a variety of opinions and experiences can come to the fore. A focus group is… ...
Chris Bowden Chris Bowden
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Face-to-Face Surveys

Face-to-Face Surveys

Show and tell Face-to-face research has always been a popular way to learn people’s opinions. By interacting directly with respondents, interviewers can capture more detailed thoughts on specific subjects – from TV adverts, to new products, to places and events. At Marketin… ...
Chris Bowden Chris Bowden
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In-Depth Interviews

In-Depth Interviews

Getting to the heart of a key issue An in-depth interview is a great way to learn more about what your respondents really think. Conducted over the telephone or face-to-face, this method is far more ‘open’ than other surveys, to encourage an equally open response. Marketing… ...
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Online Surveys

Online Surveys

Detailed, quick and effective Do you want to ask questions that might need some consideration – but you’re still looking for a quick response? Then an online survey is a good fit. They’re quick to complete and cost-effective to run. If you want to get high quality data that… ...
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Postal Surveys

Postal Surveys

Giving people the time to respond Are you surveying a wide geographical area? Perhaps your respondents need time to consider or research their answers. In either case, a postal or mail survey is an excellent and cost-effective choice. The only potential issue is the respons… ...
Chris Bowden Chris Bowden
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Telephone Survey Research

Telephone Survey Research

Telephone survey - A personable way to get fast responses If you want reliable views from the public, businesses or your customers – as quickly as possible – a telephone survey is a great choice. They’re particularly useful for opinion polls, or for flagging live issues… ...
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