The hotel loyalty programme Wyndham Rewards has joined the e-Rewards Opinion Panel in a partnership with Research Now.

Revenue grew by 16% in the first half of 2014 for customer insight agency, Join the Dots.

Padraig O’Donovan has taken newly-created strategy role at Australian television audience measurement company.

Ipsos Loyalty Global Benchmarks offers comparative performance on customer experience, satisfaction and loyalty metrics.

Boomerooming involves researching products online, visiting a physical store to see product in the flesh then purchasing online.

Offers users the ability to retrieve any public tweet since 2006 for data analysis.