UK boardrooms 'out of touch with customers'
Most UK CEOs and boards “have no understanding of what customers want, yet ignore experienced frontline employees”, according to a report from the Institute of Customer Service.
Most UK CEOs and boards “have no understanding of what customers want, yet ignore experienced frontline employees”, according to a report from the Institute of Customer Service.
Norwegian data services company Norstat has hired Francesco Renga as country manager for its newly-opened Milan office.
The UK Internet Advertising Bureau’s Ad Blocking report shows that one in seven adults block ads mainly because they find them interruptive or annoying.
The NPD Group has hired Toluna’s John Bremer as senior vice-president, research science.
Medilead is a full service healthcare research agency, based in Tokyo.
Jen Halliwell, formerly of Hall & Partners, Millward Brown, Ipsos and Engage Research, has joined the consultancy as a research associate.