Industry News

SSI expands airline rewards scheme

Avios becomes latest airline loyalty scheme to link with the company’s B2B InSSites solution, allowing members to earn rewards for […]

Pat Molloy joins Triple-S Group

Salience Insight’s consulting chief information officer, Pat Molloy, has joined the international survey interchange standard Triple-S Group.

Cult Collective and Brand Keys form partnership

Marketing consultancy Cult Collective and customer loyalty specialists Brand Keys will combine their research and marketing implementation expertise.

Waitrose leads UK supermarkets in customer experience

Former favourites Tesco, Morrisons, Asda and Sainsbury’s have all slipped down the rankings according to the Customer Experience Excellence survey […]

Hunt takes strategy role at Simpson Carpenter

Emily Hunt, formerly of Edelman Berland, has been appointed head of strategic insights and innovation.

KeyQuest Health expands into US

Miina Rafinski has been appointed as director of KeyQuest Health’s first US office in New Jersey.